Shipping policy

* Rural and remote areas may attract longer shipping times but we make every effort to ensure we provide the fastest delivery times possible.

* Please note bulky orders to rural, remote & offshore areas in excess of 25kg may attract additional delivery fees.

Delivery times are estimates only. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days. We make every attempt to ensure all deliveries arrive within the estimated time frames above however sometimes events occur that are out of our control. If your order is more than 2 business days late based on the above guidelines please contact us and provide your name, order number and date of order.

Authority to Leave Terms and Conditions 
By ticking the Authority to Leave box at the checkout page on the website when placing an order, Feind Coffee agent/delivery partner will leave your parcel at your unattended premises in accordance with your instructions.

By providing Authority to Leave you agree that the parcel is deemed to have been received when left at your premises.

Feind Coffee, and its agents/delivery partners associated with the delivery of your parcel, do not accept responsibility for any loss or damage that may result from you providing Authority to Leave for your delivery. You agree to release Feind Coffee from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of your election to choose Authority to Leave for your delivery.

If you do not provide Feind Coffee Authority to Leave for your delivery, you will have to be at your premises in order for the delivery to occur.