Without going full coffee nerd on you, all of our coffee is rated at a cup score of 80 or more. This score is out of 100 and essentially determines the quality of the coffee. It is a great guide when buying coffee to give you a general indication that what you are buying is of high quality. Think of it like buying a solid wine to drink instead of a $6 bottle to use in a ragu. On top of this, our coffee has been rigorously tested by our team who have been in the industry for 20+ years between them. So they have been around the coffee block so to speak. We have designed this coffee specifically with the home brewer and home espresso machine in mind. 

Very. We roast our coffee to order to ensure maxium freshness and consitency is ensured for our customers. We do encourage our customers to allow the coffee to rest for a few days after the roast process. This allows the coffee to de gas and ensures a much more balanced and consitent cup. 

To ensure maximum quality and freshness we roast and pack our coffee to order. This means that your coffee will arrive within 2 - 8 days after dispatch. Depending where you are in Australia will determine how long it will take to arrive.  For example, from Brisbane to WA can take a few days, but obviously Brisbane to Brisbane can sometimes be next day delivery. We dispatch orders every Tuesday & Thursday but rest assured, as soon as your coffee has been sent, you will receive a notification to let you know it's on the way!

We ship all over Australia for a flat rate of $8.95 (that's if you haven't unlocked free shipping). All 1kg bags are shipped with free shipping! International shipping rates are calculated for you at the checkout. 

We get it. Sure, the coffee experts here at 'Feind have spent months perfecting the perfect home blend ensuring we only sell the absolute best to you, but everyone has different tastes. That's why every coffee is backed by our goodness guarantee. Don't like it or not getting the best out of your brew? Get in touch with our team of coffee experts and we can suggest multiple tips to enhance your coffee.Still don't like it? Send it back for free and get your money back. You can read more about our full refund policy and goodness guarantee here. 

Your first payment will be charged immediately and your order will be dispatched within 1-3 business days.

For all future orders, payment will be debited on the 14th of every month and dispatched within 1-3 business days.

Yes, simply login into your subscription dashboard here to manage your subscription. If you want to pause your subscription simply select the pause option.

Psst…We’d hate for you to run out of delicious and fresh coffee! Remember, if you pause your subscription don’t forget to turn it back on to ensure your next delivery of fresh tasty coffee.

If you want to sadly cancel your subscription you can select the cancel button at no extra fees or costs. If you change your mind you can also re activate your subscription at any time. If you have any further questions about this, feel free to reach out and one of our friendly team members who can help you out via hello@feindcoffee.com.

Oh, yes please!

At ‘Feind coffee we definitely have the green thumb so when we approach our products and packaging we are always taking the environment into account. All of our coffee bags are recyclable along with your brown box. The mailer bags that you receive your delivery in are also compostable via home bins.

We encourage all of our members to recycle their packaging and do their part.

Hot tip, keep your ground coffee for the garden or even coffee scrubs at home!

It sure is! We would hate for shipping fees to hinder your access to our coffee subscriptions so we have made it free (we absorb this cost, good people we know ;) ).

We also ship all our orders via Australia post which means all of your deliveries are automatically opted in and sent with carbon neutral deliveries. Woohoo! Doing your part for the planet.

Not a worry! Simply select how you would like your coffee ground from the ground option when selecting your subscription box.

If you don't see how you would like your coffee ground then let us know in the comment section of your order how you are brewing this coffee, that way we can grind closest to that method to ensure delicious results.