Without going full coffee nerd on you, all of our coffee is rated at a cup score of 80 or more. This score is out of 100 and essentially determines the quality of the coffee. It is a great guide when buying coffee to give you a general indication that what you are buying is of high quality. Think of it like buying a solid wine to drink instead of a $6 bottle to use in a ragu. On top of this, our coffee has been rigorously tested by our team who have been in the industry for 20+ years between them. So they have been around the coffee block so to speak. We have designed this coffee specifically with the home brewer and home espresso machine in mind.
Very. We roast our coffee to order to ensure maxium freshness and consitency is ensured for our customers. We do encourage our customers to allow the coffee to rest for a few days after the roast process. This allows the coffee to de gas and ensures a much more balanced and consitent cup.
To ensure maximum quality and freshness we roast and pack our coffee to order. This means that your coffee will arrive within 2 - 8 days after dispatch. Depending where you are in Australia will determine how long it will take to arrive. For example, from Brisbane to WA can take a few days, but obviously Brisbane to Brisbane can sometimes be next day delivery. We dispatch orders every Tuesday & Thursday but rest assured, as soon as your coffee has been sent, you will receive a notification to let you know it's on the way!
We ship all over Australia for a flat rate of $8.95 (that's if you haven't unlocked free shipping). All 1kg bags are shipped with free shipping! International shipping rates are calculated for you at the checkout.
We get it. Sure, the coffee experts here at 'Feind have spent months perfecting the perfect home blend ensuring we only sell the absolute best to you, but everyone has different tastes. That's why every coffee is backed by our goodness guarantee. Don't like it or not getting the best out of your brew? Get in touch with our team of coffee experts and we can suggest multiple tips to enhance your coffee.Still don't like it? Send it back for free and get your money back. You can read more about our full refund policy and goodness guarantee here.
Didn’t answer all of your questions? Feel free to reach out to our team of coffee experts with any further questions firstname.lastname@example.org.
We are always happy to chat (Especially about coffee)!